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Frequently Asked Questions

Everything you need to know about Told Me.

General Questions

Q: What is ToldMe?

A: ToldMe is a social recommendation tracking app that helps you remember every 'you have to try this' moment from friends, family, and other sources. It tracks who recommended what, preserves the context, and helps you discover which people give you the best recommendations over time.

Q: Do I need an account to use ToldMe?

A: Yes, you need to create an account to use ToldMe. You can sign in with Google or email/password to get started.

Q: Where is my data stored?

A: Your data is synced to secure cloud storage, allowing you to access your recommendations across multiple devices.

Categories

Q: What categories are available?

A: ToldMe includes 7 default categories available for free: Movie, Music, TV Show, Restaurant, Book, Podcast, and Product.

Q: How many custom categories can I create?

A: You can create custom categories with a Pro membership. Pro members can create categories to keep track of anything they can imagine—there's no limit.

Q: Can I hide categories I don't use?

A: Yes! Go to Settings → Manage Categories and toggle visibility for any category. This removes it from your filters and dropdown menus. Note: You must keep at least one category active.

Q: What happens to my recommendations if I delete a custom category?

A: When deleting a custom category, you'll be prompted to either move those recommendations to the 'Other' category or select a different existing category to reassign them to.

Q: Can I set a default category?

A: Yes! In Manage Categories, you can set a default category that will be automatically selected when adding new recommendations.

Recommendations

Q: How do I add a recommendation?

A: Tap the + button on the home screen, enter the title, select a category, set priority, choose who recommended it, and optionally add notes. The app will automatically check for duplicates as you type.

Q: What happens if I try to add a duplicate?

A: ToldMe uses smart duplicate detection. If a similar recommendation exists, you'll see an alert with three options: View the existing recommendation, Add yourself as another recommender to the existing item, or Create a new recommendation anyway (if it's intentionally different).

Q: What does the priority system mean?

A: Priority helps you decide what to tackle next: High (|||) means must-try recommendations you're most excited about, Medium (||) means interesting but not urgent, and Low (|) means nice to have if you get around to it.

Q: Can I change the priority later?

A: Yes! You can edit any recommendation and change its priority at any time. All changes are tracked in the recommendation's timeline.

Q: What's the difference between completing and skipping?

A: Completing means you actually tried the recommendation and can rate your experience. Skipping means you decided not to pursue it, and you can optionally provide a reason (not interested, too expensive, etc.).

Rating & Trust Scores

Q: What am I rating when I complete a recommendation?

A: You're rating how good the recommendation was for you—not the item itself. For example, if a friend recommended a restaurant you ended up hating, you'd give it a low rating because it wasn't a good recommendation for your taste.

Q: How are trust scores calculated?

A: Each person's trust score (1-5 stars) is based on: The average rating of all completed recommendations from them, Your completion rate of their suggestions, and Total number of recommendations they've made.

Q: Why do trust scores matter?

A: Over time, trust scores reveal whose taste genuinely aligns with yours. You might discover that Sarah's restaurant picks are perfect (4.8 stars average) while her book suggestions rarely land (2.1 stars average).

Q: Can I see someone's trust score by category?

A: Yes! Visit a person's profile from the People screen to see their overall stats and how their recommendations perform in different categories.

Multiple Recommenders

Q: What if multiple people recommend the same thing?

A: That's one of ToldMe's unique features! When adding a recommendation, if a duplicate is detected, you can add yourself as an additional recommender. Both people will get credit when you rate it.

Q: How do I add another recommender to an existing item?

A: Open the recommendation detail screen, tap the three-dot menu, select 'Edit,' and add additional recommenders in the 'Who told you?' section.

Q: Do all recommenders get the same rating?

A: Yes. When you rate a completed recommendation, that rating applies to all people who recommended it, since you're rating the recommendation itself, not individual people.

Searching & Filtering

Q: How do I find a specific recommendation?

A: Use the search bar at the top of the home screen. It searches across titles, notes, categories, and recommender names.

Q: Can I see all recommendations from one person?

A: Yes! Go to the People screen, tap on that person's profile, and you'll see all their recommendations with filters for Pending/Completed/Skipped.

Q: How do I filter by multiple criteria?

A: You can combine filters on the home screen: Status tabs (All/Pending/Done/Skipped), Category tabs (horizontal scroll), Priority filter (toggle between All/High/Medium/Low), and Search text.

Q: What are the numbers on the category tabs?

A: Those show how many recommendations you have in each category with your current filters applied. For example, if you're viewing 'Pending' items, the numbers show pending items per category.

People & Recommenders

Q: Who are the default recommenders?

A: ToldMe includes a quick-add option called 'Myself' for items you found yourself and want to try.

Q: Can I edit or delete the 'Myself' recommender?

A: You cannot edit the special 'Myself' recommender, but you can delete custom people you've added. If they have associated recommendations, they'll simply be removed from those items.

Q: How are recommenders sorted?

A: On the People screen, you can sort by: Most Recommended (Who has given you the most suggestions), Highest Rated (Who has the best trust score), or Name (Alphabetical order).

Sharing & Feedback

Q: Can I share my thoughts after trying a recommendation?

A: Yes! After rating a completed recommendation, a 'Share Your Thoughts' modal appears. You can use the native share options (SMS, WhatsApp, email, etc.) to send a formatted message to the people who recommended it.

Q: What does the share message look like?

A: Something like: 'Just watched The Bear - 5 stars! 🌟 Thanks for the rec!'

Q: Do I have to share feedback?

A: No, it's completely optional. You can tap 'Skip for Now' to dismiss the share modal.

Q: Will it show recommenders I've already shared with?

A: No, the system tracks who you've shared feedback with and only shows those you haven't contacted yet about that specific recommendation.

Timeline & History

Q: What is the timeline feature?

A: Every recommendation maintains a complete history of changes, including when it was created, status changes, priority adjustments, new recommenders added, and ratings given.

Q: Where can I see the timeline?

A: Open any recommendation's detail screen and scroll down to the Timeline section. You'll see chronological events with icons and timestamps.

Q: Can I see all my recent activity?

A: Yes! Go to the Insights page and scroll to Recent Activity, or tap 'View All Activity' to see a complete history of every action across all recommendations.

Insights & Analytics

Q: What insights does ToldMe provide?

A: The Insights page shows: Your most frequent category, Who gives you the most recommendations, Recent activity timeline, and Completion patterns.

Q: Why is my 'Top Category' recommendation useful?

A: Tapping it filters your home screen to show only items in that category, making it easier to focus on your most active area.

Q: What does 'Most Recommendations From' tell me?

A: It identifies who gives you the most suggestions overall. Tapping it navigates to their profile to see all their recommendations and stats.

Premium Features

Q: What's included in the free version?

A: The free version includes: Unlimited recommendations, Up to 5 recommenders, All default categories (Movie, Music, TV Show, Restaurant, Book, Podcast, Product), and Trust scores and insights.

Q: What does Premium unlock?

A: Premium features include: Unlimited custom categories, Add notes to recommendations, Unlimited recommenders, Advanced insights, and Priority support.

Q: How do I upgrade to Pro?

A: Tap 'Upgrade to Pro' on the Settings page to see pricing and subscription options.

Data & Privacy

Q: Can I export my data?

A: Yes! Go to Settings → Export Data for a full JSON file with your data.

Q: What happens if I delete my account?

A: All your data (recommendations, recommenders, ratings, and settings) will be permanently deleted from cloud storage. This action cannot be undone.

Q: How do I delete my account?

A: Go to Settings → Data Management → 'Delete Account' and confirm the action.

Q: How do I delete my data but keep my account?

A: Go to Settings → Data Management → 'Delete Data'. This allows you to keep your account but start fresh and clear it of all content.

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